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Supplimental Healthcare Services
Reviews Views Date of last review
15 23424 Sat September 9, 2006
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Recommended By Average Purchase
73% of reviewers None indicated
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Customer Service Pricing Overall Rating
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7.27
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7.09
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7.27
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Description: Since 1984, Supplemental Health Care has been providing nursing and allied health professionals with opportunities nationwide. We offer great pay plus a complete benefits package, including a comprehensive health plan, dental & life insurance, 401(K) with 25% matching and immediate vesting. With 20 years of experience in healthcare placement, call today to see if we can help you: (866) 937-9777.

Alice Jouvelis
Recruiter
Supplemental Health Care
444 Washington Street
Suite 506
Woburn, MA 01801
(866) 937-9777 (P)
(781) 937-9767 (F)
Ajouvelis@supplementalhealthcare.com
www.supplementalhealthcare.com


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IMRN
Registered User

Registered: September 2003
Review Date: Mon September 8, 2003 Would you recommend the product? Yes | Total Spent: None indicated| Rating: 8 

 
Positive aspects of the product (pros): The Boston office is SUPER
Negative aspects of the product (cons): Having a different contact for each area

(y) The only reason that I didn't give this group a rating of a 10 is that I can't take them with me when I go someplace new! Because Supplemental Healthcare operates each office separately under one umbrella (so to speak) they all work independantly from another and some offices focus on per diem rather than travel nursing.

Pay was great, on time, no hassles, they did every thing they could to make our stay comfortable! Great group to work with, real people!
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trvrninmass
Registered User

Registered: November 2003
Review Date: Wed November 5, 2003 Would you recommend the product? Yes | Total Spent: None indicated| Rating: 10 

 
Positive aspects of the product (pros): They really give you that individual attention
Negative aspects of the product (cons): Do not have a presence in every state

They got me an interview very quickly and I had an offer within 24 hours. Great payrate! Nice people!
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Hata
Registered User

Registered: August 2003
Review Date: Thu December 18, 2003 Would you recommend the product? No | Total Spent: None indicated| Rating: 1 

 
Positive aspects of the product (pros): None
Negative aspects of the product (cons): Never returns phone calls. Incompetent recruiters

I have contacted 3 of Supplemental's offices inquiring about positions they advertised. The recruiters I spoke with at each of these offices stated that they would mail me their application and they would call me back in a day or 2. Never received the applications, never received a call back from the recruiters. When I finally called back one of the recruiters she seemed very uninterested in finding me a position!
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funrn
Registered User

Registered: January 2004
Review Date: Thu January 8, 2004 Would you recommend the product? Yes | Total Spent: None indicated| Rating: 10 

 
Positive aspects of the product (pros): When no other staffing agency could get me a job, they came through.
Negative aspects of the product (cons): None

I was signed up with 9 travel companies and noone could find me a job. Then i met Alice Jouvelis in the New England office. Within three days of my paperwork being submitted, they found me a job in a great hospital, got me the highest payrate I have ever had, and a completion bonus. the only reason i didn't give them a perfect score is the fact that they have multiple offices and Alice can only get me a position in New England!
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nurse4kids
Registered User

Registered: September 2003
Review Date: Tue January 20, 2004 Would you recommend the product? Yes | Total Spent: None indicated| Rating: 8 

 
Positive aspects of the product (pros): personal attention
Negative aspects of the product (cons): changing recruiters for each area

Got me moved to a more convenient apartment in a great location, Quick to return calls. Insurance paperwork was a little slow in processing. Helpful recruiters in the New England office. Application process was easy and less paperwork than with some companies. They delivered as promised on everything.
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rnwithatude
Registered User

Registered: January 2004
Review Date: Tue January 27, 2004 Would you recommend the product? Yes | Total Spent: None indicated| Rating: 9 

 
Positive aspects of the product (pros): Nice staff, good selection of jobs, nice housing
Negative aspects of the product (cons): If you want to change locations, you have to change offices

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Goldenlady
Registered User

Registered: February 2004
Review Date: Mon February 2, 2004 Would you recommend the product? Yes | Total Spent: None indicated| Rating: 10 

 
Positive aspects of the product (pros): Delivered on all promises, very nice staff, great apartment
Negative aspects of the product (cons): Insurance takes 30 days to kick in

I am working a Lowell General Hospital. Staff could not be nicer, my apartment is very nice and close to facility, I have a great payrate, and am very taken with their personal approach.

My recruiter Alice took me to lunch and showed me the sights when I arrived. No travel company ever did that for me before.
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lesleetravel
Registered User

Registered: November 2002
Review Date: Wed February 25, 2004 Would you recommend the product? Yes | Total Spent: None indicated| Rating: 9 

 
Positive aspects of the product (pros): Great staff in the New England office. Very strong in MA and around that area
Negative aspects of the product (cons): Wish I could keep Alice and Robin with me no matter where I went

I have worked with the New England, Charleston, Dallas and Atlanta offices and have found the staff to go out of their way to help me. Maybe it's because I started out in the Woburn, MA office and they just seem to get things done for me no matter where I go. Only neutral comment is that the offices are regional so they each have to stay in their territory, but it seems like the offices know their areas in depth, not like some of the national travel companies that only have a phone relationship but have never set foot in the hospital. If they have an office in the areas you are intersted in, then I think they are definitely worth a call. Good luck.
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Travel Cat
Registered User

Registered: March 2004
Review Date: Tue March 2, 2004 Would you recommend the product? No | Total Spent: None indicated| Rating: 1 

 
Positive aspects of the product (pros): Absolutely nothing!!!!!!
Negative aspects of the product (cons): Poor communication from recruiters!!!!!

Had good communication from recruiters from the Woburn, MA office until I submitted my application paperwork then I never heard from them again!!!! Too bad, they missed out on having a great nurse work for them!!!!! If you don't want to waste your time filling out all of the application paperwork for nothing avoid this company!!!!!
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oh hd rn
Registered User

Registered: June 2004
Posts: 41
Review Date: Tue June 8, 2004 Would you recommend the product? Yes | Total Spent: None indicated| Rating: 10 

 
Positive aspects of the product (pros): best payscale in town (in cincinnati, ohio)
Negative aspects of the product (cons): does not provide per diem to every facility in town

have worked full time with this company as per diem for two years. Ella, the staffing manager, has been wonderful to me! getting ready to work my first (local) travel assignment, will post when contract completed. unable to rate housing, benefits or bonus structure (has not applied to me).
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SnaggleBot
Registered User

Registered: February 2005
Posts: 2
Review Date: Sat February 26, 2005 Would you recommend the product? No | Total Spent: None indicated| Rating: 1 

 
Positive aspects of the product (pros): None
Negative aspects of the product (cons): Buffalo office Con Mentality,

They advertise they have a Psych Dept in their Buffalo National Travel Division but it is a marketing scheme. The have low pay assignments in Psych throughout the country but no more than other companies that deal in Psych. Local offices State by State may differ though. They do Per Diem and Travel assignments. No network communications between offices and everything is on paper and to add to that difficulty NO Toll free numbers to Fax application. A Red Flag as far as customer service goes.
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kentuckyphil
Registered User

Registered: March 2005
Posts: 1
Review Date: Mon March 28, 2005 Would you recommend the product? Yes | Total Spent: None indicated| Rating: 10 

 
Positive aspects of the product (pros): Very friendly and attentive. Good pay/bonuses.
Negative aspects of the product (cons): Insurance could be a little better. Employee/traveler website could be more comprehensive.

Nobody's perfect but these guys seem to try their best. I will re-up with them. They focus more on maximizing net pay than on making sure you have a fitness room available.

They did help me with housing - making specific suggestions & negotiating good rates, but I was responsible for selecting my own housing. I put the tax exempt $1600 or so left over after paying my rent in my pocket.

Their insurance could be a little better but, again, their thing is to give you the most cash they can. A little less frills but a paycheck that rocks! Good job selection.
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fatquartersRN
Registered User

Registered: February 2005
Posts: 1
Review Date: Mon May 22, 2006 Would you recommend the product? Yes | Total Spent: None indicated| Rating: 9 

 
Positive aspects of the product (pros): Always on time and correct with my pay.
Negative aspects of the product (cons): They pay every 2 weeks. I would love weekly pay.

Conner Haven is my recruiter out of the Buffalo, NY office. I have done 3 contracts with them and hope to do a 4th.
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RNDreamy
Registered User

Registered: August 2006
Location: CA
Posts: 1
Review Date: Fri August 4, 2006 Would you recommend the product? No | Total Spent: None indicated| Rating: 3 

 
Positive aspects of the product (pros): Able to raise my housing after 3 months numerous calls, faxes, and emails with return messages of "I never got your message"
Negative aspects of the product (cons): Very poor communication

I was never given hospital orientation for my first assignment out in San Diego. My recruiter knew I was crossing east coast to west coast by car and failed to mention the day I was supposed to report to the hospital or that I was to report to a subsidiary company, which involved more tests....It was ridiculous. Basically my move was not smooth. I was also not informed of floating in the middle of my shift until I already accepted the assignment and on the day I actually started.
When it comes to clinically supporting you, you are on your own. Your needs or requests take too long to follow up on (ie, requesting to have another floor as your home base)
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ForensicRN
Registered User

Registered: September 2006
Location: SW USA
Review Date: Sat September 9, 2006 Would you recommend the product? Yes | Total Spent: None indicated| Rating: 10 

 
Positive aspects of the product (pros): responsive to my needs - always got me the assignment that I wanted when I wanted it.
Negative aspects of the product (cons): Though health insurance was free for my spouse and I, it was not the greatest coverage but took care of what we needed.

I investigated and compared many companies before selecting Supplemental. They were actually the only company that answered my three page questionaire. When I started with them, there was only one office, Tonawanda (Buffalo), NY. I started with an agent named Lisa Ann Miranda and she was still my gal when I ended my travels 41 states and 3 countries later. She and Supplemental were responsive to my needs. I got much personal attention, good bonuses, and many gifts. They know how to handle to taxes and the benefits.

New local offices are still developing; it may take some time for them to come up to Buffalo's level.

In the meantime, call the Buffalo Travel Division and talk to Lisa Ann Miranda at 800-543-9399. She is super. By the way, I started with them as a Psych Nurse. They had some great psych assignments. If I ever decide to travel again, I will call Lisa.
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